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WHITE GLOVE PLATINUM - IN-HOME DELIVERY SERVICE

Delivery Estimate: See Shipping Estimator on Shopping Cart Page to Calculate Shipping Fee. Our Shipping Fees are paid separately at the time of delivery. As some stores offer "free shipping" but their prices are inflated, as the delivery cost is included in their prices. We prefer that our customer's receive the lowest prices possible on their furniture and know their actual shipping fees upfront.

To estimate your delivery fees, simply "ADD CHECKED ITEMS TO CART", Click on VIEW CART, Select your STATE, Click on ESTIMATE SHIPPING.

You may also PICK UP your furniture in Thomasville, NC. Just let us know! Send an email after placing your order to let us know that you will pick up. Furniture Pick-up Charge: 0 to 500 lbs - $50 and 501 to 1000 lbs - $100 and over 1000 lbs. is .10 per pound.

We now offer delivery to Hawaii, Alaska and Puerto Rico. Call for Quote.

We use only Fully Insured Furniture In-Home Delivery Companies, because we strive to keep your shipping cost the lowest the market will bear, and to offer you the very best in home delivery and set up. White Glove shipping thoroughly inspects the items to assure that they are in deliverable condition before providing in home set up of your furniture. Note: Safety and environmental regulations prevent the carrier from transporting used packaging materials; as a result, delivery personnel are unable to remove and transport the cartons, crates or other packaging in which you’re ordered item(s) were delivered. The shipper will place all packaging in the location you specify at your home.

Furniture requires Special Handling to ensure that damages do not occur, this is the reason we prefer in-home delivery, which may take a little longer and cost a little extra, but your furniture is cared for by professionals and you are given the ability to inspect your furniture at the time of delivery.

Delivery dates are estimated in good faith, but are not guaranteed. Delivery dates are subject to variations due to manufacturers' production schedules, market conditions, weather, etc. While we estimate 5 to 14 weeks delivery time, delivery could be less than 5 weeks and it could be more than 14 weeks. The shipping company will contact you in advance of delivery to schedule a delivery time.

Standard Weights for Upholstery:

Note: All upholstery items, including wicker, rattan and patio furniture, will be rated based on the standard weights or actual weights, whichever is greater.

SLEEPER: 300 lbs.	RECLINER: 125 lbs.	SOFA: 225 lbs.
CHAIR: 75 lbs.	LOVESEAT: 150 lbs.	OTTOMAN: 35 lbs.
WEDGE: 125 lbs.	CHAISE: 125 lbs.	ROCKER: 75 lbs.
CHAIR & ½: 100 lbs.	FAINTING COUCH: 40 lbs.	RECLINING SOFA: 300 lbs.
SETTEE: 125 lbs.	ARM CHAIR: 25 lbs.	SIDE CHAIR: 20 lbs.
RECLINING LOVESEAT: 200 lbs.

Standard Weights for Bedding :

6/6 KING MATTRESS & BOXSPRING: 250 lbs.	5/0 QUEEN MATTRESS & BOXSPRING: 200 lbs.
4/6 FULL MATTRESS & BOXSPRING: 150 lbs.	3/3 TWIN MATTRESS & BOXSPRING: 100 lbs.
BUNKIE w/BOARD: 80 lbs.	CANOPY: 150 lbs.

NOTE: There is a Minimum Delivery Fee of $100 (outside of NC). Rates are per 100 lbs. You must add current fuel surcharge of 15% of freight charge, plus $35 to the estimate, includes inspection, deluxing, notification fee (note: surcharges are subject to change based on current average fuel prices). The Delivery Company will contact you prior to the delivery date for the exact delivery charge to be paid at the time of delivery via Cashier Check or Money Order, as the drivers do not carry cash.

To determine delivery rate, convert the rate in the chart to cents (.00) instead of dollars and multiply BY the weight of the item(s) - be sure to add the $35 and 15% fuel surcharge. Example: Quote to ship to IL for an item that weighs 375lbs. would be 375x0.68=255, then 255x15%=38.25, then 255+38.25+35=$328.25.

Inspection is when we uncarton every piece of furniture before delivery. Once out of the box, all furniture undergoes a rigorous inspection by trained furniture professionals to ensure your new furniture is of the highest quality prior to delivery to your home.

Deluxing is the extra touch that we provide to each piece of furniture. It includes dusting, cleaning, minor touch-ups, steaming, and a final inspection before delivery. It shows the customer that their furniture was handled with care every step of the process.
To determine delivery rate, convert the rate in the chart to cents (.00) instead of dollars and multiply BY the weight of the item(s) - be sure to add the $35 and 15% fuel surcharge. Example: Quote to ship to IL for an item that weighs 375lbs. would be 375x0.68=255, then 255x15%=38.25, then 255+38.25+35=$328.25.

Inspection is when we uncarton every piece of furniture before delivery. Once out of the box, all furniture undergoes a rigorous inspection by trained furniture professionals to ensure your new furniture is of the highest quality prior to delivery to your home.

Deluxing is the extra touch that we provide to each piece of furniture. It includes dusting, cleaning, minor touch-ups, steaming, and a final inspection before delivery. It shows the customer that their furniture was handled with care every step of the process.

**NC DELIVERY RATE CHART BELOW

Area 1 - Within 30 Miles of Thomasville, NC - $20 per 100 lbs. ($40 Minimum)
Area 2 - Within 50 Miles of Thomasville, NC - $25 per 100 lbs. ($45 Minimum)
Area 3 - Within 100 Miles of Thomasville, NC - $30 per 100 lbs. ($50 Minimum)
Area 4 - Within 150 Miles of Thomasville, NC - $35 per 100 lbs. ($55 Minimum)
Area 5 - Within 200 Miles of Thomasville, NC - $45 per 100 lbs. ($80 Minimum)
Area 6 - Over 200 Miles of Thomasville, NC - $60 per 100 lbs. ($100 Minimum)

NC Deliveries Only ADD $45.00 to estimate, includes inspection, deluxing, notification and current fuel surcharge.

• Area 1: Thomasville, High Point, Greensboro, Winston Salem, Lexington, Asheboro, Clemmons, Lewisville
• Area 2: Burlington, Reidsville, Siler City, Troy, Stokesdale, Mocksville, Salisbury, Albemarle, Pilot Mtn., King, Whitsett, Elon, Walnut Cove
• Area 3: Durham, Chapel Hill, Raleigh, Sanford, Pinehurst, Roxboro, Rockingham, Charlotte, Kannapolis, Gastonia, Statesville, Hickory, Wilkesboro, Southern Pines, Denver, Pittsboro, Holly Springs, Cary, Huntersville, Hillsborough, Cornelius, Mt. Airy, Apex, Monroe, Spring Lake, Fort Bragg, Shelby, Moorseboro, Wake Forest, Matthews, Davidson, Efland, Spruce Pine, Indian Trail
• Area 4: Fayetteville, Goldsboro, Rocky Mount, Greenville, Waxhaw, Macon, Garner, Willow Springs, Kinston, Knightdale
• Area 5: Asheville, Wilmington, New Bern, Jacksonville, Beech Mtn., Brevard, Seven Springs, Edenton, Supply, Littleton, Surf City, South Port, Burgaw, Lake Lure, Waynesville, Hendersonville
• Area 6: Outer Banks, S.W.N.C. Mountains, Ocean Isle, Sunset Beach, Clayton, Swansboro, Washington, New Bern, Emerald Isle, Hampstead, Beaufort, Sapphire

I ordered dressers for my husband and I on 2-27-10. We were moving into a new home and I was very nervous that we wouldn't have anywhere to put our clothes until the furniture arrived. We were being thrown a house warming party 1 week after moving in. It worked out PERFECT!!!! Our furniture was delivered the day we were moving in! It was in wonderful condition and I love it! I am so happy with everything and even the customer service! I would definitely reccommend this company!

Marie Sanders

I am very pleased with my TV console base and deck. It is as beautiful as it was on the web site. I am especially pleased with the shipping of this furniture. The two men who arrived to deliver my furniture had been stuck on a highway for hours due to the snowstorm in the northeast, but they called to say they would be late and were very pleasant and efficient as they set up my furniture- even though they had to carry it up an entire flight of stairs to put it in place at 9:30 p.m.! Thank you so much for the quality and service I have received so far from your company. C. Murray

I received living room and dining room furniture approx 3 weeks ago. The furniture was beautiful, The quality of the furniture was high end without the high end pricing. The delivery was timely and the delivery staff was kind and knowledgeable regarding the set up of the furniture. Thank You.

Mary Jane Planter

Hope all is well. I wanted to say, we love our dining room set. It looks great. Thank you!

Y. Zylstre

YOU DID IT!!!!!!!!!!THANKS THE TABLE IS BEAUTIFUL. JUST WANTED TO TELL YOU EVERYTHING WAS GOOD AND TO SAY THANKS AGAIN FOR ALL YOUR TROUBLE.

B. Ogono

Our entertainment center arrived in excellent condition and we are very happy with it.

D. Lee

Thank you so much. You have been absolutely great. The finish sample was sent to me promptly, my question regarding the material was answered almost immediately and now this. They are truly fortunate to have such a great person working for the company. It's not often that people offer such outstanding customer service.

Thanks a million. (For Everything)

L. Williams

Our new bedroom suite just arrived and words cannot describe how pleased we are with it. The suite is absolutely beautiful.

The quality is excellent. Our expectations were far exceeded to see something so well made and elegant. We just keep looking at it in awe.

Buying basically sight unseen on the Internet is in a way difficult to do as you cannot see all the detail and quality as one would in a showroom. We could not tell from the pictures that there was beautiful inlaid wood and fine detail work. So when we saw it when it arrived...we were thrilled.

The staff has been very courteous and helpful...which pleased us very much. They are 'good folk' to deal with.

We highly recommend Grand Furniture Gallery...and their products...to everyone.

Carl Graetz

I just wanted to let you know that we received our chairs & we could not be more pleased with them. They are beautiful & they really enhance my dining room table. Also, the delivery men were prompt & courteous. We will recommend your company to others.

D. Camerlo

A million thanks for superb customer service by Grand Furniture. The most helpful employee I was lucky to have answer my phone call. Oh, yes, the formal dining chairs I purchased are beautiful too! Enjoyed them in time for Thanksgiving, but I am very thankful for the assistance and understanding given to me with my purchase by our Sales Rep, he was caring with my personal order. Great employee!

Grace Solis

My husband John and I would like to thank you for the outstanding customer service on the purchase of our master bedroom! After shopping online, Grand Furniture were able to find the furniture we were looking for and place the order for us. In less than 4 weeks, our bedroom set was delivered to our home in perfect condition! We were blown away by the quality of the furniture which exceeded our expectations since we only saw a picture online. We are so happy with our purchase and will pass the information along to family & friends. Thank you so much for helping us make our "sweet dreams" come true! You're the best!!

Leslie McNiece

This is late in coming, but we wanted to express our thanks for the quality furnishings we purchased from your store this year. We are very pleased and have received numerous compliments from visitors to our home. Your time and flexibility in working with our needs as well as doing what was necessary to ensure our satisfaction was much appreciated.

Bernard Springs

This is my second experience in ordering from your website. I received the Entertainment Center as well as the bedroom group and nightstand. I was very thrilled that it came in such stellar condition. Of course I expected this type of quality but it was such a pleasant surprise that it looked better in real life than it did in the pictures.

I was also impressed that you handled my initial concerns in such a professional manner. Your staff was apologetic, friendly and gave me the assurance that my order is being worked on.

Overall, I'm very pleased with my experience and I will certainly do more business with your company.

Dan Springer

I received my dining room set yesterday and I am absolutely delighted! I was pleasantly surprised of its quality, given the price. It truly exceeded my expectations.

Leah Brown

My dresser arrived today and it is beautiful. I look forward to buying from you in the future.

Patrick Hensley

I received my complete bedroom set on Thursday. Needless to say I am thrilled with it. The delivery boys were sweet and hardworking! I ordered this furniture online by pictures only. It surpassed what I had anticipated.

Jean Huntley

We would just like to say thank you for the service and the quality of the products we ordered (Dining Room Group) We were very please with the items construction and finish, after looking for several months we found nothing in our area that was of equal quality for equal price. All questions and concerns were addressed and put to rest very promptly and to our complete satisfaction.

Ronnie Washington

Just wanted to drop you a note to let you know we love our bedroom grouping. It's more beautiful then we expected. I am so glad that my friend told me about your company.

Fracine Wooding

I just got my bedroom furniture delivered yesterday. I have to tell you how much I like it, and how much I'm pleased with it. I want to thank you so much. I am looking forward to my next delivery of my armoires. I will recommend you to everyone.

Tim Young

The furniture arrived today. It is beautiful. Thank you. I will order again from you.

Janice Wells

We were absolutely thrilled when the entertainment center was delivered to our home! It was certainly worth the wait! The two delivery men called en route, were careful in delivery and set up, and very personable.

I would happily buy from you again and have passed your web site onto friends who were amazed by our purchase.

Kevin Sanders

I would like to take this opportunity to express my satisfaction with my dinning room purchase. I was pleasantly surprised to receive my order in just four weeks when the estimated lead time was 5-20 weeks. I am very pleased with the quality and appearance of my furniture. To tell the truth, it exceeded my expectations. I would definitely recommend your website to anyone interested in purchasing quality furniture at unbeatable pricing.

David Keith

Just had to write and tell you how pleased we are with the sleigh bed that we ordered. It was the first time I have ordered any furniture online and I was very cautious. If took awhile to receive but was absolutely worth the wait once we saw the bed! The delivery men from Sun Delivery were very nice! Thank you & I will definitely use you again.

Ginger Brown

We received the bedroom suite yesterday and it looks terrific, the quality is outstanding. I thank you for all your help and courtesies. I wish you and your family a happy and healthy holiday.

Ann Parks

CONTACT US If you need assistance. We are here to help.	DELIVERY INFORMATION Our delivery policy, and estimated costs.
ABOUT US Company Information.	WARRANTY INFORMATION Learn the various warranties we offer on the different types of furniture we carry.
FREQUENTLY ASKED QUESTIONS We have collected the most frequently asked questions for your convenience.	TERMS AND CONDITIONS View our Store Policies.
SITE MAP Site Map	PRIVACY POLICY Learn about what and when personal information is collected and more.
TESTIMONIALS Hear what others have to say about our service and products	FURNITURE TIPS To keep your furniture lasting longer, we offer some common and simple tips.
LOW PRICE GUARANTEE Low Price Guarantee.	BLOGSPOT Grand Furniture Gallery Blog
AFFILIATE PROGRAM Sign-up for our Affiliate Program.	NEWEST PRODUCTS New Products Added.
BRAND NAME FURNITURE List of Brand Name Furniture Manufacturers.	CLEARANCE CENTER Furniture Sale Items.
LINK PARTNERS List of our Link Partners.	DESIGN YOUR ROOM Room Planner to Design Your Own Room.

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GrandFurnitureGallery.com has one of the largest North Carolina Furniture On-line websites specializing in quality home furnishings. We have tremendous experience with all aspects of furniture sales including outstanding products, superior shipping rates, and excellent customer service.

With an emphasis in Customer Service, GrandFurnitureGallery.com family of support staff and representatives has comprehensive craft and retail knowledge. We take pride in our customer care as much as we take pride in our customers. We promise both unparalleled selection and savings. The quality of our office furniture, dining room furniture, bedroom furniture, and home entertainment centers is unparalleled, suited to fit the styles of our distinctive customers.

At GrandFurnitureGallery.com, our carefully selected, up-to-date assortment of quality furniture and accessories continues to grow. We continue to add new styles to our selection.

Why buy from us?

• Lowest Online Price Guaranteed.
• Largest Selection of Quality Furniture on the Net!
• NO SALES TAX except in NC.
• No Offsite Ads, Banners or Popups to Mislead you.
• Order online anytime!
• A VERY detailed Customer Care section so you know everything before you buy from us.

Answers to all your questions in our FAQ section!